Privacy policy

When you buy something from our shop, as part of the buying and selling process we collect the personal data you give us, such as your name, address and email address.

When you browse our shop, we also automatically receive your computer's Internet Protocol (IP) address so that we can obtain information about your browser and operating system.

 

With your permission, we can send you emails about our shop, new products, and other updates.

 

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for delivery or return a purchase, we assume that you consent to us collecting this information and using it only for that specific purpose.

If we need your personal data for another reason, e.g. for marketing purposes, we will either ask you directly for your explicit consent or give you the opportunity to refuse your consent.

 

If you change your mind after giving your consent, you can withdraw your consent to be contacted, to the further collection, use or disclosure of your data at any time by contacting us at support@helpall0rder.com

 

We may disclose your personal data if we are legally obliged to do so or if you violate our terms of use.

 

Our shop is hosted on Shopify, Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored in Shopify's data storage, databases, and the general Shopify application. Your data is stored on a secure server behind a firewall.

 

If you choose a direct payment gateway to complete your purchase, Shopify stores your credit card information. This information is encrypted using the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as necessary to complete your purchase. After that, your transaction data is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS, which are managed by the PCI Security Standards Council, a joint initiative of brands such as Visa, Mastercard, American Express and Discover.

The PCI-DSS requirements help to ensure the secure handling of credit card information by our shop and its service providers.

 

In general, the third-party providers we use will only collect, use and share your data to the extent necessary to provide the services they provide to us.

However, certain third-party providers, such as payment gateways and other payment processors, have their own privacy policies regarding the information we are required to provide to them for your purchase-related transactions.